Refund and Returns Policy
We strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, you may request a refund or replacement under the following conditions:
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Eligibility: Refunds or exchanges are available within 30 days of purchase. Products must be unopened, unused, and in their original packaging.
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Non-Refundable Items: Custom or personalized products, opened items, and sale or clearance items are not eligible for a refund.
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Request Process: To initiate a refund, contact our support team with your order number and reason for the request.
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Refund Method: Approved refunds will be processed back to the original payment method within 7–10 business days.
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Shipping Costs: Original shipping charges are non-refundable, and you may be responsible for return shipping unless the item was defective.
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Defective or Damaged Items: If you receive a damaged or defective product, contact us immediately for a replacement at no additional cost.
We are committed to providing a smooth and fair refund process. Your satisfaction and trust are our top priorities.